FAQs

Frequently Asked Questions

Here we aim to answer your questions, both technical and also about the benefits of Seebox for learners.

Questions  General Questions:

What are Seebox Playboards?

Each board basically contains a module for the school subjects Electrical Technology, Electronic Technology or Digital Technology.  This can be likened to a chapter in a book, but combined with videos, interactive questions, sketches and experiments.  As soon as a certain board is connected to Seebox, the relevant learning material is unlocked.  Directions for use are supplied with the product.  At this point, we have to stress that Seebox is suitable for anyone of any age who is interested in electronics and want to learn more about how it works.

What will be expected of the Supervisor?

Nothing will be expected on the level of technical skills and knowledge of electronics.  The Seebox is issued with a full user guide which contains easy to follow directions for learners.
The supervisor should just make sure that the Seebox is connected to an active electrical connection and to the internet (which can be supplied by the Seebox Gateway or any other internet connection).  The Seebox can be mounted on a table to safeguard the device against theft.  As for the playboards, they are securely attached to the Seebox by a cable.

How much space does Seebox require?

The Seebox does not require much space. It is about the same size as an A4 page.  It needs to be connected to a Windows computer or an Android device.

What Backup and After-sales services are offered?

Seebox has a 1-year guarantee.  Because many Seebox users are children, the designers have made sure the Seebox is a very robust product.  If it breaks while still under warranty, it will be repaired or replaced.

What happens if the device breaks? Can it be fixed? Must it be replaced?

Yes, it can be fixed, but, like any other technology, it is sometimes more cost-effective to replace.

What technical skills will be required from Supervisors?

No technical skills needed.  The aim of Seebox is to take technical training to places like schools, libraries and the workplace with NO existing technical knowledge.  That is the motivation behind Seebox and the reason why it has won prizes like the Africa Entrepreneurship Award 2015 and SAB Social Innovation.

How many Seeboxes does an institution need?

The answer to this question depends on how your setup works. If you want each learner to work at the same time, then you need a Seebox per child.  Thus if there are 20 learners at a time, the institution would need 20 Seeboxes, or else a good option would be to schedule learners in sessions.
In the franchise setup, the learners are normally grouped together 5 learners at a time, each working individually on their own Seebox, and at their own pace.
For companies leasing one Seebox, you can schedule your workers to cycle through during a week, so each will have one hour-long session per week.  The basic lease amount per month is for a minimum of 20 sessions per month. Of course, utilising the Seebox fully, you can accommodate up to 40 workers per week with one Seebox.  After that, you will need to lease a second Seebox to accommodate more workers.

Questions Benefits and Reasoning behind Seebox:

Who can use the Seebox?

  • Learners from 13 years and older,
  • Workplace skills training – Seebox is SETA accredited, and thus companies can get Skills Development credits for the Seebox course,
  • Hobbyists and other people who are curious and want to play around and learn about electronics.

What does Seebox have to offer learners?

“If a child can’t learn the way we teach, maybe we should teach the way they learn” — Ignacio Estrada

  • Seebox exposes learners to the exciting field of electronic engineering,
  • Develop their problem-solving thinking,
  • Allow them to learn by doing experiments on real electronic hardware,
  • Integrated with a game software and,
  • The learner ID tag tracks their progress, which can be useful to make them employable,
  • Tangible progress and feedback foster their belief in their own abilities.

Is Seebox only for schools or companies? What about other environments like home use?

It can be used in any environment where learning happens, eg. schools, the home, public libraries, learning centres, non-profit centres, government training programs, corporate in-job training facilities.

How does Seebox differ from other educational systems like robotics kits, low-cost single-board computers, and electronic simulation software?

Robotics kits and single-board computers focus only on software development. They are useful for fostering an interest in engineering, but do not teach the underlying principles, and thus do not prepare learners for engineering studies.
But electronics is the basis that all software runs on.
Seebox is physical and tangible, which kids love.
Because it uses real-world components the possibilities are endless.
It is not limited to a library of virtual components created for the software.
It creates a deeper understanding, which makes a person a better engineer.

What is the difference between the Seebox’s way of developing engineers and scientists and the rest of the educational apps out there?

Problem-solving ability cannot be taught from a book or by passively watching videos.  It must be practised until you become good at it.  So Seebox puts the focus on practical experiments to engage the learner, and measuring while the problem-solving process is in progress.  This is different from presenting a learner with information in the form of a video or a textbook and then testing that knowledge by having the learner recall it during an exam.